https://truebroker.es, in order to protect individual rights, especially in relation to automated processing, and in order to be transparent with the User, has established a policy that covers all such processing, the purposes of such processing, the legitimacy of such processing and the tools available to the User to exercise his or her rights.
Browsing this website implies full acceptance of the following provisions and conditions of use. The use of cookies will be accepted. In case of not agreeing send an email to truebroker@truebroker.es
The updated version of this privacy policy is the only one applicable for the duration of the use of the website until there is no other version that replaces it.
For further information on the protection of personal data we invite you to consult the website of the AEPD (Spanish Data Protection Agency) https://www.agpd.es/portalwebAGPD/index-ides-idphp.php
Data collection
Your data is collected by the OWNER.
Personal data refers to all information relating to an identified or identifiable natural person (data subject). An identifiable person is a person who can be identified, directly or indirectly, in particular by reference to a name, an identification number (DNI, NIF, NIE, passport) or to one or more specific elements specific to his physical, physiological, genetic, psychological, economic, cultural or social identity.
The data that will generally be collected are: name and surname, address, e-mail, telephone number, date of birth, data related to means of payment. Other types of data may be collected if the User is informed.
For what purposes are your personal data processed?
The purpose of the processing of personal data that may be collected is to use them mainly by the HOLDER for the management of its relationship with you, to offer you products and services according to your interests, to improve your user experience and, where appropriate, for the processing of your requests, requests or orders. A commercial profile will be created based on the information you provide. No automated decisions will be made based on this profile.
The data provided will be kept for as long as the business relationship is maintained, provided that the data subject does not request its deletion, or for the years necessary to comply with legal obligations.
They will be recorded in the customer file and their processing will be recorded in the processing register to be kept by the OWNER (before May 25, 2018 it could also be included in the file prepared with the personal data registered with the AEPD (Spanish Data Protection Agency) or competent body of the respective Autonomous Community).
What is the legitimacy for the processing of your data?
The legal basis for the processing of your personal data is:
- The correct execution or performance of the contract.
- The legitimate interest of the OWNER.
- The consent of the user or customer for the processing of their data.
To which recipients will the data be communicated?
The USER's personal data may eventually be communicated to third parties related to the OWNER by contract for the performance of the tasks necessary for the management of his account as a customer and without his having to give his authorization.
Also when communications had to be made to the authorities in case the USER had carried out actions contrary to the law or breached the contents of the legal notice.
The USER's data may be communicated to other group companies, if any, for internal administrative purposes that may involve the processing of such data.
The USER's personal data may be transferred to a third country or an international organization, but the USER must be informed when such a transfer is to take place, and of the conditions of the transfer and the recipient.
When some data are mandatory to access specific features of the website, the OWNER will indicate such mandatory nature at the time of data collection from the USER.
Cookies
Al navegar por este sitio, las cookies del TITULAR del sitio en cuestión y/o de las compañías de terceros, pueden depositarse en su ordenador, tablet o teléfono móvil. Durante la primera navegación, aparecerá un banner explicativo sobre el uso de cookies.
Por lo tanto, al continuar la navegación, el USUARIO será considerado como informado y habrá aceptado el uso de dichas «cookies». El consentimiento otorgado será válido por un período de trece meses.
For more information, please see our Cookie Policy.
User's rights
The USER is informed of the possibility of exercising his rights of access, rectification, cancellation and opposition. Each person also has the right to limit the processing of personal data concerning him/her, the right to erase the transfer of personal data transmitted to the data controller and the right to data portability.
The USER has the possibility of filing a complaint before the AEPD (Spanish Data Protection Agency) or the competent body of the respective Autonomous Community, when he/she has not obtained a satisfactory solution in the exercise of his/her rights by writing to the same.
Unless the USER opposes, by sending an email to the email address truebroker@truebroker.es, their data may be used, where appropriate, if necessary, for the sending of commercial information of TRUEBROKER YOUR KEY MAN IN RETAIL S.L.U. .
The data provided will be retained for as long as the business relationship is maintained or for the years necessary to comply with legal obligations.
The USER is responsible that the information provided through this web page is true, being responsible for the accuracy of all the data provided and will keep it updated to reflect a real situation, being responsible for false or inaccurate information provided and for the damages, inconveniences and problems that could cause to TRUEBROKER YOUR KEY MAN IN RETAIL S.L.U. or to third parties.
This information will be stored and managed with due confidentiality, applying the necessary computer security measures to prevent access or misuse of your data, its manipulation, deterioration or loss.
However, the USER must bear in mind that the security of computer systems is never absolute. When personal data is provided over the Internet, such information could be collected without your consent and processed by unauthorized third parties.
TRUEBROKER YOUR KEY MAN IN RETAIL S.L.U. declines, any type of responsibility on the consequences of these acts can have for the USER, if he published the information voluntarily.
Podrá acceder y ejercitar esos derechos mediante solicitud por escrito y firmada que podrá ser enviada al domicilio C/ Lagasca 70 – 1º Dcha, 28001 Madrid, España, adjuntando fotocopia del DNI o documento equivalente.
Applications may also be sent to the following e-mail address: truebroker@truebroker.es.
These rights will be met within 1 month, which may be extended to 2 months if the complexity of the request or the number of requests received so requires. All this without prejudice to the duty to keep certain data in the legal terms and until the prescription of possible liabilities arising from a possible treatment, or, where appropriate, of a contractual relationship.
In addition to the above, and in relation to data protection regulations, users who so request, have the possibility to organize the destination of their data after their death.